Our straps are made in Shenzhen, China. We do quality control and assembly of the straps in The Netherlands.
Our straps are made by vulcanizing a rubber compound that consists of natural rubber and synthetic hypoallergenic materials to strengthen the rubber's natural properties.
Rinse strap with fresh water and dry with soft cloth after any exposure to salt water or chlorine. Absolutely never apply rubbing alcohol or other astringents. Avoid direct application of aftershave, perfume, cologne as they can stain and dry out the rubber. Make sure to clean after any excessive sweating.
If it's not a pre-order and you placed an order during the week: 24 to 48 h. Over the weekend: the following Monday.
Once your order is shipped you will receive an email with an online tracking number.
Delivery & Returns
Yes, delivery is free for purchases over $100.
Yes, we accept orders from all over the world. The delivery costs vary depending on the destination.
Once your product has shipped, it usually takes 3 to 7 business days in Europe. 5 to 15 for the rest of the world. If you have not received your products, feel free to contact us using our contact page.
If for any reason you are not satisfied with your purchase, we will gladly accept your return or exchange within 30 days from the date of purchase. Exclusion apply. Please review our full returns policy here
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal's payment service.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by Stripe.